FAQs
What is a hostel?A hostel is not unlike a budget hotel. Hostels offer budget hotel accommodations but with dormitory-style shared rooms and bunk beds.
Is there a deposit?
Yes. There is a $30 deposit for keys and linens which is refunded upon checkout.
What do I need to check in?
You will need a valid, government issued picture ID (passport, driver's license, etc.). No membership required, only an ID.
Are linens provided?
Sheets are provided to all guests for $1-$2. Towels or blankets require a $5 refundable deposit for dorm rooms and are complimentary for private rooms.
Are the rooms air-conditioned?
All rooms at Island Hostel have AC. The studio private rooms at Pacific Ohana Hostel are air-conditioned.
When is check-out time?
You must check out by 10 a.m. or you forfeit your deposit.
Is there a curfew?
No, you may come and go as you please. We have 24-hour reception and no time restrictions on when you can check in.
Do you provide any meals?
No, we do not serve food, but we do have a fully equipped kitchen you may use for free from 8 am to 8 pm. We are also nearby many restaurants and are only a few blocks from the grocery store.
What means of payment do you accept?
We accept cash, traveler's cheques, Visa, MasterCard, Discover, American Express, and JCB.
Do you have weekly rates?
Yes, but only for the dorm rooms. $175 for Pacific Ohana Hostel and $175 for Island Hostel.
Do you have a stay limit?
No, we do not.
Do you have parking?
We have parking at Pacific Ohana Hostel for $15 per day.
Do I clean my own room?
We ask that you keep your room picked up and tidy. You are, after all, living in shared quarters with other guests. However, we have a cleaning staff that cleans the rooms daily.
Do you have House Rules?
Yes. Upon checking in you must read and sign that you understanding the house rules. Any violation will result in loss of deposit and immediate eviction from the premises. These rules are here for your safety and peace of mind and for the other guests as well.
Rules include:
- No threatening, abusive, belligerent, or disruptive behavior.
- No drugs of any kind. Alcohol in moderation only.
- Check out by 10 a.m. No exceptions. Must be out of room or have paid for the following day.
- No smoking inside rooms or on the lanais (balconies).
- Community Kitchen open from 8 am to 8 pm.
- TV lounge closes at 10 p.m.
